Betsy Q. Cliff, an assistant professor in PHS, led a study showing that the use of medical assistants with additional training who sit with patients through appointments improves the quality of care for vulnerable patients. Patients in a federally-qualified health center in Chicago who saw their primary care providers in this new care model were more likely to follow through on preventive care such as flu vaccinations and cancer screens,and reported more medical issues to their clinician that ended up being documented in their chart. The study will be published in the Jan/March 2024 issue of the Journal of Ambulatory Care Management. Effects of Advanced Team-Based Care on Care Processes and He... : The Journal of Ambulatory Care Management (lww.com)